FAQ’s and POLICIES
LEGAL
YOU MUST BE 18 YEARS OLD TO PURCHASE. THE MAKER / OWNER OR ITS AFFILIATES OF 3 RIVER BLADES ARE NOT RESPONSIBLE SHOULD YOU, HURT, CUT, MAIM OR KILL ANY ANIMALS, YOURSELF OR OTHERS WITH OUR KNIVES. SEEK PROFESSIONAL GUIDANCE BEFORE USING OUR KNIVES. BY ACCEPTING AND USING THIS OUR KNIVES YOU ARE ACCEPTING ALL RESPONSIBILITIES AND WILL NOT HOLD THE MAKER / OWNER OR ITS AFFILIATES OR 3 RIVER BLADES RESPONSIBLE FOR ANY ILLEGAL ACTIVITIES OR LAWSUITS. YOU ARE RESPONSIBLE FOR KNOWING YOUR OWN STATES LAWS.
LIABILITY
IN NO EVENT WILL THE CREATOR/ OWNER BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY OF OUR KNIVES.
CUSTOM ORDERS
I WILL NO LONGER BE TAKING PERSONAL “CUSTOM ORDERS” UNTIL FURTHER NOTICE. I WILL NOT DO MODIFICATIONS, RE-PROFILES, “PIMPING”, SHARPENING, SHEATH MAKING, ETC. FOR OTHER MAKERS KNIVES. JIMPING, FINGER COILS, LANYARD HOLES, THUMB RAMPS CAN NOT BE ADDED. ALL BLADES WILL COME STANDARD WITH THESE FEATURES OR SOLD “AS IS”.
SHIPPING AND DELIVERY
WAIT TIME
WAIT TIME WILL VARY DEPENDING ON THE ORDER. YOU MAY RECEIVE YOUR ORDER IN AS LITTLE AS 8 WEEKS; BUT PLEASE ALLOW UP TO 24 WEEKS FOR DELIVERY.
SHIPPING
SHIPPING IS INCLUDED IN ALL PRICING EXCEPT FOR INTERNATIONAL.
USA USPS PRIORITY MAIL- UK OR CANADA FIRST CLASS MAIL (UNDER 7 LBS).
IF YOU WANT ME TO SHIP OUTSIDE THE USA PLEASE EMAIL ME FIRST.
SHIPPING INTERNATIONAL
I WILL SHIP INTERNATIONAL HOWEVER, PURCHASE AT YOUR OWN RISK. I WILL NOT GIVE YOU A REFUND IF CUSTOMS CONFISCATES YOUR PACKAGE. ONCE THE PACKAGE LEAVES THE U.S. I CAN NO LONGER TACK IT. SHIPPING INTERNATIONAL COSTS $35.
REFUSAL OF DELIVERY
IF YOU REFUSE DELIVERY OF THE ITEM WHEN IT REACHES YOUR HOME OR PLACE OF BUSINESS, YOU WILL BE CHARGED FOR ALL SHIPPING COSTS, INCLUDING THE COST TO RETURN THE ITEM.
RECEIVING YOUR SHIPMENT
ALTHOUGH THESE ITEMS ARE PACKAGED PROPERLY, IN SOME INSTANCES TRANSIT-RELATED DAMAGE MAY OCCUR. PLEASE INSPECT YOUR ORDER CAREFULLY WHEN IT ARRIVES. SHOULD YOU FIND THAT YOUR MERCHANDISE IS DAMAGED, YOU MAY CHOOSE TO REFUSE THE DELIVERY IF PACKAGE OR ITEM WAS DAMAGED IN SHIPPING. PLEASE REPORT ANY DAMAGE TO ME AT THE TIME OF DELIVERY.
PAYMENT AND RETURNS
PAYMENT
I USE PAYPAL SO YOU CAN USE ANY CREDIT OR DEBIT CARD TO ORDER.
RETURNS / EXCHANGES
NO RETURNS, NO EXCHANGES. THESE KNIVES ARE CUSTOM AND “BUILT TO ORDER”. YOU WILL ONLY RETURN THE KNIFE WITHIN 5 DAYS OF RECEIVING YOUR KNIFE IN THE MAIL IF IT WAS DAMAGED UPON RECEIPT AND UNUSED. ITEMS MUST BE IN THE CONDITION IT WAS SHIPPED IN. (UNUSED) YOU MAY NOT RETURN A KNIFE THAT WAS USED, SCRATCHED OR MODIFIED IN ANYWAY. ALL PACKAGING MATERIALS NEED TO BE RETURNED WITH THE KNIVES. BUYER WILL PAY FOR RETURN SHIPPING.
WARRANTY
THE KNIFE WARRANTY IS IN GOOD STANDING AS LONG AS THE KNIFE MEETS OUR TERMS OF USE AND IS NOT SUBJECT TO KNIFE ABUSE (SEE BELOW). IF A PRODUCT HAS BEEN DISCONTINUED AND IS NO LONGER AVAILABLE, THE WARRANTY WILL LAST 5 YEARS AFTER THE PRODUCT IS DISCONTINUED.
CANCELING AN ORDER
IF YOU REQUEST AN ORDER CANCELED, IT MUST BE WITHIN 5 BUSINESS DAYS UPON PAYMENT. I HAVE MATERIALS ALOTTED TO EACH BUILD AND A WAITING LIST. I CANNOT REFUND YOUR MONEY ONCE THE KNIFE BUILD IS IN PROGRESS.
ABOUT OUR KNIVES AND KNIFE CARE
TESTING
BECAUSE I AM SMALL SHOP I DO NOT HAVE THE RESOURCES OR FINANCES TO REPLACE ABUSED KNIVES. I HAVE PROFESSIONAL REVIEWERS TEST OUR PRODUCTS SO YOU DON’T HAVE TO. EVERY KNIFE I MAKE IS SPECIFIC TO THE TASK. SPECIAL GRINDS, BLADE STEEL, USAGE, ENVIRONMENTS, FINISHING AND DESIGNS ARE SCRUTINIZED AND TESTED BEFORE WE MAKE THE PRODUCTION KNIVES. THEREFORE I ASK THAT ONLY IN AN EMERGENCY DO YOU USE A KNIFE IN AN EXTREME WAY.
ABUSE KNIFE CLAUSE
PLEASE DO NOT USE OUR KNIVES FOR ANY OTHER PURPOSE THAN WHAT IT IS INTENDED FOR. (OUR KNIVES ARE NOT TO BE USED AS A PRY BAR, AXE, SCREWDRIVER, PICK, SHOVEL, THROWING KNIFE OR HAMMER) EXTREME TEMPERATURE FLUCTUATIONS MAY HAVE AN EFFECT ON THE STEEL. IT’S BEST TO KEEP YOUR KNIFE AT THE TEMPERATURE YOU INTENDED TO USE IT IN. BATONING, HAMMERING, PRYING, THROWING, STEPPING ON, HANGING FROM OR COPPING BRICKS, STONES OR METALS IS NOT NORMAL OR INTENDED USE AND SHOULD BE AVOIDED UNLESS IN A EMERGENCY SITUATION. DO SO AT YOUR OWN RISK. YOUR KNIFE OR MONEY WILL NOT BE REPLACED OR REFUNDED IN THE EVENT OF ABUSE OR EXTREME TESTING.
KNIFE CARE
BECAUSE THE STEELS I USE ARE MOSTLY HIGH CARBON YOU WILL NEED TO OIL THE KNIFE TO KEEP IT FROM RUSTING. WD-40, GUN OIL FOR FIELD WORK. OLIVE, MINERAL OIL OR FROG LUBE FOR FOOD PREP. DO NOT KEEP YOUR KNIFE STORED IN ITS SHEATH FOR LONG EXTEND PERIODS. CLEAN IT AND OIL IT PERIODICALLY EVEN WHEN NOT IN USE. IF YOU DO NOT OIL THE KNIFE AND IT RUSTS OR CORRODES, YOU ARE RESPONSIBLE NOT THE MAKER.
BLADE EDGE
EVERY KNIFE THAT IS SHIPPED WILL HAVE ITS ORIGINAL BEVEL ( I.E. FLAT, HOLLOW, SABER, CONVEX OR SANDI GRIND) AND A SECONDARY BEVEL OF APPROX 30 DEGREES. MY KNIFES WILL BE SHIPPED SHARP HOWEVER YOU MAY RE-SHARPEN IT TO YOUR LIKING. ITS BEST TO KEEP YOUR EDGE HONED AND SHARP AFTER EVERY USE AND NOT TO LET YOU BLADE EDGE GET TOO DULL.
SHEATH CARE
MOST OF THE SHEATHS I USE WILL BE MADE OUT OF KYDEX. I USE SIMPLY GREEN AND WATER SOLUTION OR SOAP AND WARM WATER WITH A TOOTH BRUSH TO CLEAN THE SHEATH. DO NOT USE CHEMICAL CLEANERS LIKE ACETONE, TURPENTINE IT WILL DISCOLOR THE SHEATH. A GOOD AIR CAN OR HOSE TO BLOW OUT THE INSIDE. ANY DIRT, SAND OR GRIT ON THE INSIDE OF THE SHEATH KNIFE WILL SCRATCH THE BLADE. FOR LEATHER SHEATHS USE ANY GOOD LEATHER PRESERVER.
KNIFE MAKING METHOD
I USE STOCK REMOVAL METHODS- GRINDERS, SANDERS, FILES, ETC.
KNIFE SIZES
I USE MOSTLY 3/16″, 1/4 THICK STEEL. 1 1/2″ WIDE OR WIDER, MOST KNIVES ARE 6″- 16 ” IN OVER ALL LENGTH.
HEAT TREAT
I SEND MY KNIVES OUT TO GET HEAT TREATED IN 20 PIECE BATCHES TO SAVE ON COSTS, THIS ADDS TO THE WAIT TIME. IF YOU PREFER TO HEAT TREAT YOURSELF LET ME KNOW. I SEND ALL MY KNIVES OUT TO PETERS HEAT TREATING.
ROCKWELL HARDNESS
USUALLY FOR MY HIGH CARBON OR TOOL STEELS 58-60 RC
HANDLE MATERIALS
G-10 / MICARTA , PARA-CORD WRAPS OR HARD WOODS. HARD WOOD IS AN ADDITIONAL $40 DUE TO EXTRA PRODUCTION TIME AND TREATMENT. HANDLE MATERIAL CAN BE FINALIZED VIA E-MAIL. IF YOU’D LIKE A SPECIFIC MATERIAL, PLEASE CONTACT ME PRIOR TO ORDERING.
SHEATHS
ALL KNIFE MODELS COME WITH THE STANDARD BLACK KYDEX SHEATH. I CAN GET ASSORTED COLORS. SPECIFY DURING CHECK OUT. LEATHER SHEATHS ARE NOT AVAILABLE AT THIS TIME. EVERY KYDEX SHEATH IS CUSTOM MADE. PLEASE CONTACT ME PRIOR TO ORDERING TO LET ME KNOW WHICH ATTACHMENTS YOU INTEND TO USE WITH YOUR KNIFE AS THIS AFFECTS THE MAKE OF THE SHEATH.
SHEATH ACCESSORIES
ALL KNIVES COME WITH KYDEX SHEATHS. SHEATHS DO NOT COME WITH BELT ATTACHMENTS. IF YOU NEED A BELT ATTACHMENT, PLEASE VISIT THE ACCESSORIES PAGE.
BLADE FINISH
PRODUCTION MODELS WILL COME IN SATIN OR GUN BLUE. FINISHES CAN BE FINALIZED VIA E-MAIL. IF YOU’D LIKE A SPECIFIC FINISH, PLEASE CONTACT ME PRIOR TO ORDERING. GUN BLUE FINISH MAY COST EXTRA.
BLEMISHES
BECAUSE THIS IS A “HANDMADE” KNIFE THERE MAY BE MINOR IMPERFECTIONS. BLEMISHES, NICKS, WAVY LINES, TOOL MARKINGS, UNEVEN GRIND LINES, HANDLE MARKS, SHEATH MARKS, ETC. THESE IMPERFECTIONS ARE ONLY SURFACE BLEMISHES AND WILL NOT AFFECT THE KNIFES PERFORMANCE.
MAKERS MARK
ALL BLADE STEEL WILL BE MARKED “KAISER” (MY LAST NAME). I AM THE MAKER OF EVERY KNIFE THAT LEAVES MY SHOP AND WILL BE STAMPED ACCORDINGLY.